Where does this store ship from?
What is the customer service email and helpline?
What is this store's return and exchange policy?
We do accept exchanges only No refunds
3- 5 business days
undergarments 7-10 business days
How do I determine what size to order?
We have a sizing chart available to assist you in ordering the proper size. PLEASE be advised that the size chart should only be used as a general guideline! We carry products from different manufactures and designers. Each brand has its own size guidelines due to material.
Do you accept orders placed outside of the US?
Yes we do
Can I place an order over the phone?
Unfortunately, at this time orders can ONLY be place online through our website or in store.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 5 business days to arrive depending on the efficiency of your local postal service.
Is express shipping available?
Yes, express shipping is available for clothing upon calling the store(1-2 business days). Unfortunately at this time express shipping isn't available for shoes. Express shipping MUST be done before 3pm during business hours. Express shipping is NOT done on Fridays. PLEASE call the (832)647-2531
When do you restock your items?
Restocks can take up to 2-3 weeks to come back. If it doesn't come back within that time, it either means that it is on back order (which can take up to 4weeks) or it will not restock. If you would like to know if an item is restocking PLEASE email firstname.lastname@example.org OR call the store during business hours at (832)647-2531. Items post to social media letting customers know that it has restocked.
How often do you get new items?
2-3 times a week
Go to instgram to see new item cqboutiquee